Brochures

• Cx in Banking
• Intelligent Marketing for Insurance
• Cx in Telecom
• Chordiant Contact Center
• Chordiant Marketing

Case Studies

• Barclays Asset Financial
• CIBC Card Products
• DAK
• ING Poland
• Orange
• Standard Life
• T-Mobile
• RBS

Datasheets

• Chordiant Call Center Advisor
• Chordiant Cx Enterprise Foundation
• Chordiant Decision Management
• Chordiant Marketing Director
• Chordiant Visual Business Director
• Chordiant Recommendation Advisor
• Chordiant Enterprise Case Management
• Chordiant Collections Manager
• Chordiant Insurance Call Center Advisor
• Chordiant Cx™ Retention
• Chordiant Cx™ Cross-sell/Up-sell
• Chordiant Cx™ Outbound Capabilities

White Papers

Business White Papers

• Accelerating the ROI for Cx Projects
• Aligning the Conversation to the Customer in Telecom
• Customer Experience Management for Siebel Customers
• Customer Experience Management in the Financial Services Industry
• Enterprise Case and Work Management in the 21st Century
• Financial Service Providers Deliver Outstanding Customer Experiences with Chordiant Account Opening
• Healthcare Plans: Creating a Member-Centric Enterprise
• Increase Policyholder Satisfaction and Sales with a Unified New Business Acquisition Solution
• Next-Best-Action Collections
• Next-Best-Action Marketing
• The Future of Lending: Redefining the Lending Lifecycle Experience
• Optimize the Value of Every Customer Conversation
• Intelligent Customer Servicing

Technical White Papers

• An Objective Performance Evaluation of Chordiant Predictive Analytics Director
• Chordiant Adaptive Decision Service – A New Approach to Predicting Customer Behaviors
• Chordiant Decision Management

Videos

• Chordiant Corporate Video
• Chordiant Collections Manager Demo
• Chordiant CxVBD Demo
• DAK
• DAK (German)
• O2